The Relationship between Training Satisfaction and the Readiness to Transfer Learning: The Mediating Role of Normative Commitment

Organizations are becoming increasingly demanding in regard to training cost rationalization and justification, and to the associated result achievement obligation. In practice, these pressures result in the introduction of more or less adequate efficiency indicators in relation to training programs. The goal of this study is to understand the relationship between training and training efficiency indicators at the individual level, using a mediation model. This study proposes a three-factor mediation model estimated using a databank of 578 cases. The results first show a positive relation between training satisfaction and normative commitment. Normative commitment has a positive effect on readiness to transfer learning and a negative effect on absenteeism. Theoretical and practical implications are discussed in light of these findings.